Contact Channels
Contact Us
Have a question? We would love to hear from you.
General Inquiries
We welcome all inquiries about the service, your account, or billing.
[email protected]Partnerships
We welcome proposals for institutional collaboration, data partnerships, and joint projects.
[email protected]Send a Message
Fill in the form below and our team will get back to you promptly.
Response Times
We guarantee an initial reply within 24 business hours.
- General inquiries: reply within 1-2 business days
- Technical support: reply within 24 business hours
- Partnerships: reply within 3-5 business days